Shipping
The Bela Box ships within the United States only. Orders are processed within 1 week of purchase, and delivery typically takes 4-5 business days after shipping. Shipping costs vary by order, calculated at checkout. You'll receive a tracking number by email once your order ships.
Returns & Refunds
If you're not happy with your box, email us at hello.belabox@gmail.com within 14 days of delivery. Boxes must be unused to be eligible for return.
To send an item back, contact us at that email first, and we'll give you return instructions. Please don't ship anything back without hearing from us.
If your box arrives damaged or incorrect, email us with a photo, and we'll make it right. Refunds will be issued to your original payment method.